Empathy and Listening § Assholes, Jerks and Dickheads Are People Too Building Software with the Empathy Spectrum Dealing with Surprising Human Emotions: Desk Moves Empathy: The Missing Ingredient in Effective Software Development (video) Forming Stronger Bonds with People at Work If I Understood You, Would I Have This Look on My Face?: My Adventures in the Art and Science of Relating and Communicating Hanlon’s Razor: Relax, Not Everything Is Out to Get You How the Former CTO of Kickstarter Finds Meaning in Leading Listening Is the Job The Power of Listening in Helping People Change - The Secret to Leading Organizational Change Is Empathy Weathering the Emotional Storms of a Crisis — A Tactical Guide for Individual Contributors and Managers Which Factors Shape Our Empathy? Why Is It So Hard to Listen Your Most Important Skill: Empathy